Anamora Pty Ltd trading as Murrays Painting (ABN: [ABN]) (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at murrayspainting.com.au or engaging our services, you agree to the terms of this privacy policy.

Information we collect

We may collect the following personal information when you contact us or request a quote:

  • Your name
  • Phone number
  • Email address
  • Property address and details relevant to your painting project
  • Any additional information you choose to provide in your enquiry

We collect this information directly from you when you submit our contact form, call us, email us, or communicate with us in person.

How we use your information

We use your personal information for the following purposes:

  • To respond to your enquiry and provide a quote
  • To schedule and carry out painting work you have engaged us for
  • To follow up on previous enquiries or completed projects
  • To communicate important information about your project
  • To comply with our legal and regulatory obligations

Third-party services

We use GoHighLevel, a customer relationship management (CRM) platform, to manage enquiries and client communications. Your contact details and enquiry information may be stored within this platform.

We do not sell, rent, trade or otherwise share your personal information with third parties for marketing purposes. We will only disclose your information to third parties where:

  • You have given your consent
  • It is required or authorised by law
  • It is necessary to provide the services you have requested

Cookies and analytics

Our website may use cookies and similar technologies for functional purposes and, when implemented, website analytics. These help us understand how visitors use our site so we can improve the experience.

You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of the website.

Data security

We take reasonable steps to protect the personal information we hold from misuse, interference and loss, as well as from unauthorised access, modification or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Access and correction

You have the right to request access to the personal information we hold about you. You may also request that we correct any information that is inaccurate, incomplete or out of date. To make a request, please contact us using the details below.

Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy, wish to make a complaint, or would like to access or correct your personal information, please contact us:

If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC).